how to contact budget airlines

Like with all consumer transactions, sgCR recommend that consumers get written confirmation of transactions between them and budget airlines, e.g. when the airlines "confirm" that a flight has been successfully rescheduled. But what if the budget airline does not have an email address, or a postal address?

sgCR found that some budget airlines are, shall we say, "running efficiently". One example is Jetstar Asia. A postal address and phone number are provided, but not an email address. sgCR managed to get an email address though...customer.relations@jetstarasia.com...